City of Garland Search Garland
GO
Sign In  |  Site Map  |  Comments
City Hall Services Online Services Departments News General Information Home My Garland
You Are Here: Home » Departments » Public Works / Utility Services » Environmental Waste Services » Standards of Excellence
Environmental Waste Services Performance Excellence


 

 
 
Mission Statement
Keeping our community clean, beautiful and safe.
 

Vision Statement
 
 
 
 

To be recognized as the most efficient and productive Solid Waste organization in the Dallas-Fort Worth Metroplex (3 years), Texas (5 years), and the Region (10 years).
 

Vivid description of our Department
 
 
 
 
 
 
 
 
 
 
 
 

 
 
  • We will be respected and admired by our peers.
  • We will take pride in our work and ourselves and see ourselves as ambassadors for the Department.
  • We will incorporate innovative use of technology, equipment, and software to create an effective solid waste management program.
  • We will provide quick and efficient removal of solid waste while maintaining high customer satisfaction ratings.
  • We will maintain rates at a competitive level.

  • Core Values
     
     
     
     
     
     
     
     
     
     
     
     

     
  • Safety - Safety for myself and others, every day, all day.
  • Innovation - We will strive for continuous improvement.
  • Work Ethic - We take pride in working together to be the best at what we do.
  • Respect - We treat everyone with honesty and dignity.
  • Customer - We keep our customers satisfied so they will continue to choose us.

  • Quality Commitment

     
    For every service we provide, we will meet or exceed our customers' expectations without exception.
    Environmental Management Policy