My trash container or recycling bin is damaged. What will it cost to repair it?
Repair or replacement for normal wear and tear is provided at no cost. Call customer service at 972-205-3500.
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How many trash containers can I have at my residence?
One container is standard, but residents can have up to two additional containers for a total of three. There is a fee to of $6.10 per month for each additional container to cover costs of servicing the extra container(s).
Residents who have extra carts should contact Environmental Waste Services Customer Service Department at 972-205-3500 when they move, or if they move to another residence within the city, so the extra container(s) can be picked up and billing records updated.
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I found an Environmental Waste Services tag on my container or door. What does this mean?
We use these tags to communicate collection problems. If we encountered a problem collecting your residential, recycling, or brush and bulky goods, we will issue a tag explaining the problem.
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How can I keep my trash container from smelling bad in the hot, summer weather?
There are several steps you can take to reduce odors from your automated green container or recycling bins. Make sure you trash is properly bagged and tied and recyclable food containers are thoroughly rinsed and dried before placing them in your containers. Put your full containers at your collection site the night before your regularly scheduled pick-up. Storing full containers in the hot sun can increase the potential for odor. Finally, try washing out your containers with hot water and a small amount of bleach or baking soda. Leave the lid open and allow container to dry completely before using.
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How can I dispose of household chemicals and hazardous waste?
Garland residents can bring household hazardous waste to the Dallas County Chemical Collection center at 11234 Plano Road in Dallas. For more information please call 214-553-1765.
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Why does the City of Garland only recycle plastics #1 and #2 and not all?
Unfortunately, not all plastics are created equally. Recycling is driven by market demand and certain plastic products are not in high demand. The city will continue to evaluate its recycling program along with recycling markets and add new materials as it becomes feasible to do so. In the meantime, always check the container for the appropriately numbered plastic #1 or #2.
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Do I have to remove the labels from cans, bottles and jars before putting them in the recycling bin?
No. Please remove the lids and rinse cans, bottles and jars before recycling. The labels don't have to be removed.
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Why was my bulky waste not picked up on my scheduled day?
Bulky waste items need to be set out by 7:00 a.m. on your weekly bulky items collection day. If the drivers cannot pick up your items on the scheduled day, they will leave a tag explaining the reason and the solution.
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Does Garland offer a recycling program for businesses?
Yes. Please call customer service at 972-205-3500 for information.
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When is my collection day?
Your trash, recycling, and brush and bulky goods are picked up on the same day. Your trash, brush and bulky goods are collected weekly. Your recyclables are collected every other week. A collection map and recycling schedule is located on the residential section of the Environmental Waste Services webpage.
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